Originally Posted by
rjw242
Were you logged in as her or yourself when you looked up her reservation? That might have something to do with it (even though it shouldn't...)
On her account, what difference will this make since we are both EXP as I mentioned.
Originally Posted by
VickiSoCal
Were you logged in with her Advantage number?
Her account.
Originally Posted by
ESpen36
Did she just become EXP? Sometimes existing PNRs retain former status until check-in.
We've both been EXP for the past 6 years.
I tried this again, same story, when I log to my account and check on my reservation, MCE is open for me, but noting comes up when I logged in on her account and check her reservation, weird. Upgrade request is checked.