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Old Mar 22, 2015 | 10:31 am
  #6  
johan rebel
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Join Date: Oct 2000
Posts: 14,352
Originally Posted by t0t1t2
A family member just checked-in using the wrong passport (he has two). What is the best way to proceed? Is KLM able to change the passport number at the check in desk or can he proceed immediately to the lounge to change it? He is flying tomorrow from Schiphol.
I wonder if it really matters?

I know of several instances where a pax checking in online did not have the passport details to hand, and solved the problem by filling in a random passport number and expiry date. This did not cause any problems whatsoever at the gate or anywhere else.

Johan
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