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Thread: Hotels showing my old addresses, aren't the database connected?
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Old Mar 22, 2015 | 8:35 am
  #8  
RAPC
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Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,097
Originally Posted by ajamieson
I get that a lot - the address when I first joined SPG.

I had one hotel insist that I "must have entered it wrong when booking" or "must have an old address on your profile". Nope, it's your database!
Same here, but usually at hotels I first stayed at back when the address was correct. The other irritation is that one particular hotel was also repeatedly defaulting back to my original status of Gold on visits. This caused me to miss out on upgrades a couple of times and took the hotel doing a manual data update to correct everything.
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