FlyerTalk Forums - View Single Post - Hotels showing my old addresses, aren't the database connected?
Old Mar 22, 2015 | 7:41 am
  #7  
KENNECTED
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Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Originally Posted by Cathay Boy
I just noticed something interesting. I've stayed at Sheraton Taipei, Westin Taipei, Sheraton Chengdu, and Sheraton Wenzhou, and all 4 hotels are showing DIFFERENT addresses of mine (yes I move a lot), that's just hysterical! I didn't even realized it until I file my expense report today with the receipts I got from each hotel.

My question is, don't they share a common SPG database? How can they all have my private information wrong? One establishment has a really really old address, while others have older more recent address. Geez....
Seems you've had address problems in the past
SPG website keep saying my address is bad

So previous discussion on address issues
So how come *W hotels sometimes have my old address on file?
My Account Information Keeps Changing on its Own

Seems like calling CCS should fix this. But its not clear if properties are updating/refreshing your (guest) information with "old" information.

I've moved a couple of times in the past six years and my address has always been current.
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