Is Hyatt no longer doing 50% bonus on missing diamond amenity pts? [Still available]
Over the past 3 months I've had multiple hotels neglect to give me the 500/1000 diamond amenity bonus points.
The last 3 times I've called customer service to correct this, I've only been given the standard/expected points.
I've let this slip in the past, if the hotel was good to me otherwise (e.g. put me into a better than expected room) but it's becoming the norm instead of the exception, and it's annoying me.
If the policy has changed, I should be notified.