Originally Posted by
hermanc
I've a trip on CX Y fare cancelled back in November 2014 and I'm still waiting for my refund.
Does it involve USA?
If so, for credit card refunds, airline has seven business days (assuming it was refundable and/or qualified for involuntary refund).
14 CFR 374 made DOT responsible for enforcing 12 CFR 226 (REGULATION Z), specifically 12 CFR 226.12 (e).