Originally Posted by
arh1
I too got an "account in audit" email yesterday. The email I received indicated that BA had "become aware of some unauthorized activity in relation to my account. This appears to have been the result of a third party using information obtained elsewhere on the internet" and advised me to change my password - which I then did.
At least, in your case, the explanation seems pretty straightforward. I understand that this is inconvenient, but if indeed, someone tried to illegally used your avios, surely, it is a good thing that BA froze the account for a short period of time until it can be sorted out rather than let those dishonest people empty your account and possibly access your saved credit card or passport details?