Originally Posted by
jetsarefast2
Today I spoke with an AAdvantage Account Service supervisor. He told me that soft landing is something they [at AAdvantage] have mentioned bringing back to better serve customers. I was Platinum last year and am currently no status, on track to reach Platinum this summer. Fingers crossed they'll bring back soft landings!
"to better serve customers" would NOT be the reason if AA brings it back. AA does things to increase profitability, not to better serve mankind. I have no problem with this.