FlyerTalk Forums - View Single Post - Contact Lufthansa or United--EU261 compensation late arrival???
Old Mar 20, 2015 | 11:13 am
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PTahCha
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If the situation warrants an EU261 claim, you would file a claim with the operating carrier from the EU. In this case, LH.

However, since your FRA-ORD flight was posted as ontime, despite of the wait for an open gate, this is not one of those cases where EU261 applies.
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