Originally Posted by CJKatl

I had this happen last year and it was fixed with a phone call, but.... (rant alert)

The cynic in me finds it hard to swallow that this is accidentally happening again this year. One might almost think that this might be intentional, in the hopes that many people might not realize and/or might not read FT and know that they can call and have the correct points charged. MR could have fixed this in the past year. Are those who don't notice and/or don't call actually charged the higher number of points? That would be very sad. Of course, we don't know, as only those that notice would come here to post.

It's bad enough that Marriott has not fixed this known glitch in a year. It would be inexcusable if Marriott were to take the higher number of points from those who do not call. It would be a PR disaster if it were to turn out this was done intentionally. It's unexplainable that Marriott would put itself in the position for a second year to even have this questioned.

End of rant.