Yeah, I have to say that the documentation thing is a bit off-putting.
Bought some Economy tickets from USAirways. Then paid -- all this with the Ritz-Carlton Visa -- to get several legs upgraded to First. (Is it somehow a violation that the cost on one leg, to HI, was 2x $150 plus 15,000 USAirways miles?) Anyhow, on the charge card, it's just showing up as a separate $300 charge, like the >$1,000 charge for the original tickets.
My wife is the cardholder, hence has to make the call, so I would like to get all my ducks lined up beforehand. Any advice here, like is there a way to get documentation that will make this kosher to Chase?