FlyerTalk Forums - View Single Post - EasyJet Frequent Flyer Programme - trial
View Single Post
Old Mar 20, 2015 | 7:06 am
  #2  
Gaza
All eyes on you!
25 Years on Site
 
Join Date: Feb 2000
Location: Edinburgh
Programs: Lowly BA Blue. One of the original easyJet Flight Club members and still am.
Posts: 4,319
I am an invitee.

This is a free trial, currently running until the 31st July 2015. During this time you will have access to the following benefits. Before the scheduled end of the trial we will contact you to inform you if the trial will be extended.
The programme entitles you to the following features:

• Fee Free Changes - We recognise that things can change and would like to offer improved flexibility. You can now make unlimited date or time changes to your bookings without paying any admin fees, you just pay any difference in the flight price. Please note that you must keep the route the same to avoid paying the admin fees.

• Free Name Changes - You can also make up to 5 passenger name changes per year completely free.

• Price Guarantee: We guarantee that if you find a comparable competitor flight cheaper within 48 hours of making your booking, we will give you the difference, plus 10% towards your next flight. This must be claimed in real time, over the phone.
• Price Promise - We promise that you will always get the best price fares from easyJet. If, on a rare occasion you find the same flight on easyJet.com at a lower price, we'll give you the price difference towards your next flight.

• Previews of new routes and special offers - We think the people who fly with us most often should be the first to know what we're doing and what's coming up, so we'll give you exclusive previews of new routes and special offers to keep you in the know.

In order to redeem any of these benefits you will need to call our Dedicated Customer Support Team as these benefits are not currently available to redeem online. You can call us on 0330 xxxxxxxx. Our lines are open 7 days a week between 08:00 and 20:00 GMT. When calling you will be asked to enter your 7 digits personal Customer Number, yours is yyyyyyyy.

Participation in this trial is in good faith and you are not entitled to pass the benefits onto any third parties.

Full terms and conditions are available on request.
I haven't availed myself of any of the benefits. I have tried calling the dedicated number and entering my customer number but it didn't work.
Gaza is offline