Originally Posted by AmexCent

This is what I got yesterday from SM, now you have to provide documentation? This is for baggage and upgrade fees.


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Thank you for contacting J.P. Morgan about the travel
credit benefit offered on The Ritz-Carlton Rewards credit
card ending in xxxx.

Please provide us with documentation to show that the 4
$50 from US Airlines posted on
January 29, 2015 are for one of the qualified airline
incidental charges listed above. Once we review the
information requested we will issue credit in accordance
with the terms of the benefit.

Thank you again for choosing The Ritz-Carlton Rewards
credit card from J.P. Morgan. If you have any further
questions, please reply using the Secure Message Center.

Thank you,


Customer Service Specialist

1-855-896-2222

Account is owned by Chase Bank USA, N.A., a subsidiary of
JPMorgan Chase & Co and may be serviced by its affiliates.