FlyerTalk Forums - View Single Post - Why does AMEX make returned payments so difficult?
Old Mar 19, 2015 | 11:50 am
  #4  
Tibs
 
Join Date: Apr 2011
Location: Chattanooga
Programs: DL, Hyatt, National
Posts: 318
I had this happen to me three years back. I didn't delete my 401vegas account from the website. I freaked out because a maker was coming in and the two would conflict. Whats worse? Pissed off Casino or a pissed off AMEX.

I called, they said the same thing to me - don't worry and I will note your account now if it does bounce. I did not get punished, did not get 3 attempts, just one bounce for the AMEX. What I did do was immediately pay from the correct account and it was a PIF and it was before the statement closed.

Perhaps my situation being different is why they didn't punish me, but it was my mistake not theirs.

Additionally I called the cage and told them what I did and in the event of a NSF that I would immediately handle with them.
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