I don't think Ill be travelling from PEK anytime soon again on CX/KA but hopefully the HKG Supervisor has done what she promised and sends an appropriate message.
On the note of the lounge, I didn't get an awful lot of time there due to the hold up but they hadn't even filled the coffee machine ready for passengers and this was at 06:15hrs. The first flight was due to start boarding at 07:00hrs. So that contributed to the grouchiness.
S