FlyerTalk Forums - View Single Post - Updates to the Starwood Cancellation Policy [eff for bookings from 15 Jan 2015]
Old Mar 18, 2015, 8:38 am
  #54  
TravelinSperry
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,018
Originally Posted by Starwood Lurker
I would assume that what you have is correct.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Originally Posted by MSPeconomist
I would assume that if the T&Cs are incorrect and you are charged a penalty for missing the *wrong* cancellation deadline, a credit card dispute could be filed if the hotel/Starwood won't correct the erroneous charge.
Totally agree MSPeconomist. I'm not worried... as I have the cancel policy shown in email. I was just surprised it shows as such since *Wood stated they were changing cancel policies to be 6pm day prior. But apparently this doesn't affect AAA which is being treated (or at least can be treated) as a negotiated rate if a property desires.

Based on this it appears this change in policy primarily affects BAR Flexible rates - which likely are rarely booked by anyone with AAA, AARP, Gov't or SET. Not to mention it doesn't affect any special prepaid offers like hot escapes, or 2 for 3 , etc.
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