Flew out of T5 at the end of last week. Gate was posted an hour before departure as B36 but got there to find no plane.

As far as I can see there's nothing special about B36 - we went down an industrial staircase then walked around 40m on the tarmac before getting on the bus.

The bus then went North up the West side of the B pier, then all the way back down the East side. Off into the 'tunnel' service road before reemerging at the C pier. All the way up the West side, all the way back down the East side before dropping us off at the plane. From Google Earth I think it was stand 568.

So, why not just bus people from the A pier, and if it was because the gates were too busy, why not bus us from a gate on the East side of the C pier?

Other than boarding from B37, 38 or 39, I don't believe they could have given us a longer bus ride to a T5 stand.