Originally Posted by
David-A
You should have tried to resolve the issue then and there. Asked to speak to her supervisor, etc.
I did. I spoke to more than 5 people. She was described as the highest
ranking airline employee at Gatwick, and when I asked to speak to her supervisor, she refused and actually ran into her locked office.
Originally Posted by
David-A
Where are you relative to LGW? Are you near the airport?
Do you have your passport back?
I went back into London, which is where I am currently. Yes, she gave me my passport back after taking the picture of it, but didn't return my boarding pass.
Originally Posted by
David-A
What do you have from easyJet regarding your denied boarding? Did they give you any documents?
No, they gave me literally nothing. They just escorted me out of the secure area (after making me wait more than 30 minutes). They offered no recourse or advice whatsoever.
Originally Posted by
David-A
You could consider making a report to the police about the photo bit. It is one way to get things taken more seriously! However that really is a separate concern.
After loudly telling her I would call the police if my passport wasn't returned, I did go and find the nearest police officers. They spoke to her, but no official report was filed. I told them she took my passport without my permission to copy it, but at the time I didn't even consider that she had to have taken the picture on her personal phone.
Originally Posted by
David-A
Do you have her name.
Yes.