FlyerTalk Forums - View Single Post - Air New Zealand comparison to Air Canada
View Single Post
Old Mar 16, 2015 | 9:11 pm
  #6  
cavemanzk
All eyes on you!
15 Years on Site
 
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,721
Originally Posted by WR Cage
Check out the NZ airpoints program to find out the downside of emulating NZ. Airpoints has been revenue focused for years, however there are special modifiers to the airpoints status points. For example is 30 status points for AKL-CHC narrowbody J class but 100 points for AKL-YVR. Revenue and mileage earning are only part of the equation.
AKL-CHC is an 1h20m domestic flight on an A320 in an ALL Y Config, there no chance of earning 30SP there its more like 8-12SP.

All NZ Narrow Body services (included Tasman & Pacific) are all Economy, and are sold in Rouge style with base fares exclude bags,food & drinks.

Originally Posted by WR Cage
Domestic services are another downside,iIMHO. Having flown NZ domestically and across the Tasman, they fall down on their ground services. They have no concept of standby from a technology and process perspective. Their answer is to cancelled the trip or fly the next day. Computer systems cannot transfer over from cancelled flight to later flight.
I've never had any problems being rebooked after an cancelled flight, the staff are always willing to re-book on the next available seat, on the next flight.

No shows aren't to high on NZ, so theres point wait listing 100 people for an flight that has 10 seats left.
cavemanzk is offline