FlyerTalk Forums - View Single Post - UA website award rebooking engine error is customer's fault
Old Mar 16, 2015 | 7:30 pm
  #15  
maxt775
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Originally Posted by mduell
Odd the DOT regulation (14CFR399.88) never once mentions a ticket, just that the purchase has occurred when the full amount agreed upon has been paid. Can you link to a publication from the DOT stating that an e-ticket receipt triggers protections?
mduell is absolutely correct. See this: https://www.law.cornell.edu/cfr/text/14/399.88
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