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Old Mar 16, 2015 | 2:17 pm
  #13  
aceboy44
10 Years on Site
 
Join Date: Nov 2014
Location: Kuwait
Programs: WoH Globalist
Posts: 607
Originally Posted by CheckInPeach
The stewardess specifically asked me if I put the phone to flight mode before departure, even wanted to verify herself. Reminded me of typical LH attitude. In general I found the crew on all 4 segments not very likable. Specially the ladies behaved like princesses and did not seem very customer oriented. Sure they looked all very attractive. But if I want to see beauties, I can go somewhere else.
The last concern I have with any airline when flying is the cabin service. Since the service is delivered by people (humans) there is always a human error when delivering a service, and quite frankly I rarely came across a crew which truly deserves a 5* rating from me. Safety, IFE, and cabin chairs are the three factors in making my decision when flying an airline, and Emirates satisfied all three conditions. Regarding food, I would make sure my stomach is full before boarding a long-haul flight in case the food turned out to be terrible onboard

I agree though, these stewards are not that good! Asian crew are the best

Originally Posted by CheckInPeach
The food service was pretty poor, slow and weirdly timed. On one segment I waited one hour after departure just to get my first drink. The food itself was mediocre, at least the booze selection was excellent for a business class.
I couldn’t agree more! Even in long-haul first class, the food is horrible, and the bread basket is not that great. Unfortunately I had to eat sweets to keep my stomach satisfied. It is disappointing that even in first class, the food is not as good as other airlines (Kuwait Airways, Oman Air, Qatar Airways, Gulf Air, Cathay Pacific, Srilankan, etc.)

Originally Posted by CheckInPeach
Strangely the amenity bags were only distributed on the DXB-BKK legs. In general socks / eye blinds were in a plastic bag in the drinks holder next to the seat. The amenity bag itself (when they gave it) was surprisingly extensive. Good quality bag and contents. On LX/LH not even the first class kit is on that level.
As I was told by one of the cabin crew, amenity kits are provided only on night flights. On day flights, there are no amenity kits. I agree that this is a bad policy, but so far they provide the best amenity kit in business class based on my flying experiences with other airlines business class.

Originally Posted by CheckInPeach
Also, why they don't put some lotion into the lavatories? Every other airline I used did that for biz passengers. Emirates only puts perfume.
I’m pleased to know that I’m not the only one who noticed this issue. It is indeed embarrassing & shameful for Emirates to not provide such a thing in their lavatories when other cheaper airlines do so in their lavatories!

Originally Posted by CheckInPeach
All in all I have to say I was pretty disappointed when I compare to my previous Etihad experiences. Too many things were just average or strange. So will there be any "hello tomorrow"? Most likely not for me. It will stay a "hello yesterday".
Since Safety, IFE, and comfortable chairs are the factors in making my decision, Emirates remains my first carrier when it comes to long-haul flights. It is disappointing to know that you had a negative experience with them, however, despite joining Emirates last November, I just became a silver Skywards member. This is how good Emirates is for me ^

Last edited by aceboy44; Mar 16, 2015 at 2:24 pm
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