Originally Posted by
KenF
Fair enough - it must be a bug in TIMATIC then.....
(If I put that trip into TIMATIC, the only way I can get the Chinese TWOV rules to show is to enter it as a trip from Japan to USA with a transit in China - the TWOV rules don't appear any other way for me.)
Ken.
There's no bug involved. That is EXACTLY how the trip is supposed to be entered. I'd be pretty certain that the Delta agent working the TIMATIC was entering it incorrectly by using the USA as the start point instead of Japan. With the USA as both the start and the endpoint, of course the TWOV won't come up correctly. As already said above, the only thing that matter to Chinese Immigration are the SEGMENTS immediately before and after China. Segment = Wherever the plane last touched. I do not understand why this is so difficult for airline staff (who deal with international flights) to be trained on, or to grasp.
I suspect that if the routing order had been USA-PVG-NRT-USA that the Delta agents wouldn't have had this difficulty, but it really shouldn't be made the OP's problem.