FlyerTalk Forums - View Single Post - Problems with IHG Points redemption involving IC alliance hotel
Old Mar 13, 2015 | 7:49 pm
  #13  
scubaccr
10 Years on Site
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Originally Posted by mikeef
I'm trying to figure out how the OP was trying to rip off ICH. They cancelled a reservation and thought that ICH hadn't returned the points. When he/she found out that they had a few months ago (in what seems like a mistake on ICH's part), the OP dropped it.

I've found ICH customer service to be the worst, by a long-shot, among the "Big 5." I would have been ticked off, also.

Mike
It was not actually an accusation, I do not think many FTers will see such a simple reverse of OPs title as such

Just rephrasing ops own title but reversing the direction of fault to reflect in ops own title style
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