Oh Wise EK Flyertalkers,

I had a disasterous experience on EK this past January and I want to get some clarification from experienced EK flyers. I have written a complaint to EK which was largely ignored.

I flew J class (Full Fare Business) BAH-DXB-BAH. The boarding of the BAH-DXB could best be described as a "cattle stampede" . No priority boarding for Business or First Class. To make things worse, the flight was boarded in a narrow corridor at BAH and the flight experienced "creeper" (term used by EK) delays. I was trapped in a sea of humanity with passengers carrying what could only be described as "all their worldly possessions". Standing in this corridor for a few minutes would not be bad, but the "creeper" delays soon exceeded 45 minutes and there was no place to sit nor could I shove my way through the packed stampede of passengers back to the airport foyer.

As a full fare paid business class passenger, are my expectations of priority boarding unreasonable ? Are my expectations of reasonable carry on discipline unreasonable ? I fly EK occasionally and had always thought that EK was a world class carrier (after all their Brand is now considered the most valuable in the World). But after my last experience, I think they rank about where the late Peoples Express was. Does EK offer uniformed priority boarding for Business Class Passengers ? Lastly, why would EK ignore my inquiry about the poor handling of the boarding at BAH ? I should note that EK did acknowledge receipt of my complaint and apologized for the delay, but was mute, even after a follow up response, as to the boarding disaster.

Your wise insights are appreciated