Interesting. One of the items I use to conclude that United really doesnt care very much about the loyalty of its passengers is how infrequently these calls happen. Folks will be a 1K for a decade, Million Miler Plus, then stop abruptly and rarely a peep from Willis Tower. Even the place that changes the oil in my car hounds me if I don't return in xxx months.
With the layoffs that have been announced in the Houston oil industry and the free spending patterns of the industry when times are good, I have to believe the fortress hub of IAH is beginning to see demand softening for premium cabins to places like Lagos.