FlyerTalk Forums - View Single Post - More eUpgrade credit to upgrade on Flight Pass?
Old Mar 12, 2015 | 7:25 pm
  #14  
BlueMilk
 
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
Originally Posted by tylermacdonald1
I bought Flight Passes for Business late last year and they are valid for 1 year....BUT....when I purchased them I purchased the Flex fare as it was only 4 credits for more then 1500 miles. SO I'm shocked to see the changes and I think that the terms I purchased the passes under should still be in place??? My questions is....the terms and conditions were "x" when I bought them, I still have 19 credits remaining so should AC not honour their end of the "agreement" ???
That would seem like a reasonable way to interact with customers, but alas...

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