Originally Posted by
lazy_flyer
Sounds like you have the opposite problem to me - seat selected but no payment. I guess the website is capable of all kinds of errors.
Please let us know if your seat selection is honored at checkin.
I'm still waiting for my two refunds
Time to call your credit card company and file a dispute. The information you've got in the emails you mentioned will probably be enough to do it. Let them fight it out instead of you.