Originally Posted by
warakorn
So if a passenger wants to cancel the contract, he or she owes the airline only the proven monetary damage resulting from the cancellation.
LH could of course try to present evidence of the monetary damage. However, in this case LH would have to open its books and has to give up its trade secrets in yield management.
Do you expect them to have any problems with that?
Many of the non-refundable fares within Europe are between €5 and 50, the amount they calculate for the average call center customer interaction is appr. €4.
A plane sitting on the ground for an hour is close to a full fare C ticket (across the pond
)
And in this case, we are talking about a Jungle Jet.
