Does anyone know how TK deduct your status miles?
I am in the second year of the E+ membership cycle (until Sept 30th, 2015).
So far I have over 60000+ status miles (more than enough to renew) since the start of E+. All the sudden, I just logged into my account and it's telling me my status miles are 20000 less (showing 40000+), is this normal?
When I go into card operation it's still telling me I have enough miles to renew with "Congrat" message nor am I am able to purchase status miles.
Update:
I found out the 40000+ miles shown in my account are exactly the status miles I have accrued during the first membership year and perhaps they have restated my applicable status miles (only needed those to renew), rather than actual and running total status miles accrued for the entire 2 year cycle.
Last edited by vincewy; Mar 12, 2015 at 9:42 am