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Thread: Hilton Revolutionizes Hotel Experience with Digital Check-In, Room Selection & Custom
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Old Mar 11, 2015 | 5:14 pm
  #153  
Miami305
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Originally Posted by eajusa
Were you able to get what you wanted through the App, or did you have to wait and talk with a clerk at the front desk?
I did it through the web-based interface on my desktop computer and had no issue with re-selecting a desired room that met my needs. Just an extra (unnecessary) step that indicates the technology does not really "revolutionize" the hotel experience (at least not yet...)
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