FlyerTalk Forums - View Single Post - Do you ask for compensation for poor service?
Old Mar 11, 2015 | 4:06 pm
  #36  
Paul56
 
Join Date: May 2012
Location: San Antonio, TX
Posts: 506
Originally Posted by davie355
I did nothing fraudulent. I submitted an honest description of the problem to my credit card issuer. If they find my rationale unacceptable, they can decline the chargeback.

Come to think of it, I might be using the wrong term. I opened a dispute. In my mind that's a chargeback, but you could be thinking of something else.
I am very familiar with merchant accounts, credit card processing and
chargebacks.

What you did is called a "friendly chargeback" which is fraud.

http://en.wikipedia.org/wiki/Chargeback_fraud
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