Originally Posted by
poppetipops
Ah well, I thought as much. Too bad the NZ website was not working that day, else she could have had access

However, she can pay a discounted rate to access KC - I did this two years ago:
Koru member flying on a Star Alliance partner airline Up to 4 hrs $35, 4 hrs or more $55
Last line of this table
http://www.airnewzealand.co.nz/inter...ge-information