I'd like to add my gratitude to the choir as well. I have an unsettled claim against Finnair as well, which I plan to activate eventually. I have demanded interest on the claim already, so there is no great hurry. I'd prefer not to put in the kind of time and effort tnurminen invested, though

But it still pisses me off how they just expect us to keel over. And while they can delay passengers for free, they'll never consider re-routing with other airlines even if it costs just a little bit more and gets the passenger to his destination much faster. That's the second thing that pisses me off - being delayed much longer than necessary.