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Thread: Problems with IHG Points redemption involving IC alliance hotel
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Old Mar 11, 2015 | 8:49 am
  #12  
mikeef
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I'm trying to figure out how the OP was trying to rip off ICH. They cancelled a reservation and thought that ICH hadn't returned the points. When he/she found out that they had a few months ago (in what seems like a mistake on ICH's part), the OP dropped it.

I've found ICH customer service to be the worst, by a long-shot, among the "Big 5." I would have been ticked off, also.

Mike
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