Originally Posted by
renwaldo
Personally, I'd just go straight down the MCOL route next time and not even bother doing a LBA, but people here say that's bad practice.
If your case does end up being heard the DJ may think very dimly of you for proceeding to directly to legal action without even telling the respondent that there was a problem. BA would cast you as a completely unreasonable claimant whose case should not even be heard.
Originally Posted by
mc1973
If they don't think you'll win then why make an offer? Glad you got sorted but it seems a bit odd.
It's just a customer service gesture from your friendly airline.