FlyerTalk Forums - View Single Post - The 2015 BA compensation thread: Your guide to Regulation 261/2004
Old Mar 10, 2015 | 10:37 pm
  #350  
Dave Noble
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Originally Posted by soy
That is the nub of the problem. Cancellation has happened +2wks out ...... however there was no communication to me from BA. I only found out by accident on another aviation forum.

EI say they told BA and now its BA's problem to re-route me. Does the fact that the flight was cancelled +2wks get EI off the hook, or is it based on the date the customer is notified? (BA do have my contact details)


Funny thing is just before I discovered the cancellation, EI allocated seats for me via email even though the flight had already been cancelled.
The only difference between 2+ weeks and < 2 weeks is whether there is cash compensation due - EI is definitely responsible for rebooking
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