FlyerTalk Forums - View Single Post - Problems with IHG Points redemption involving IC alliance hotel
Old Mar 10, 2015 | 9:47 pm
  #6  
huynhc
10 Years on Site
 
Join Date: Dec 2010
Programs: SPG Plat, IHG Royal Ambassador, Hilton Gold, Hyatt Plat,Accor Plat, US Chairmans
Posts: 180
Originally Posted by Phoenixtinct
So, essentially you had a free April reservation that you ended up cancelling because you thought you'll be getting points back that they credited you 2 months ago and now, you're not getting any more points and won't be able to book more rooms at a discount.

Boy, if I were you, I'd be kicking myself right about now. Today must not be your day.
Yeah I realized that as well. But as long as I didn't lose 50k points, I'm not too concern about trying to get away with something. I just wanted something to be fair and their weird points redemption/IC Alliance computer system acted screwy. I'm a firm believer in karma and glad it got sorted out ok. They did give me a small points bonus for my troubles so I applaud their effort although it did take them half a day to figure out what was wrong with the whole points issue.
huynhc is offline