Originally Posted by
Sol9
Not award. Revenue.
And when they looked up the locator, it shows me traveling with them home, just not outbound.
If the kids are not on the exact same flights as you then you have a different record locator. I'd venture to say that as it seems that the kids do n

t have GS status and the tickets are revenue tickets there was nothing in the record about GS visible to the agents at EWR. Had these been award tickets issued from a GS account the status would have been noted (but only through the next month or so).