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Thread: Royal Palm South Beach Miami, A Tribute Portfolio Resort [Master Thread]
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Old Mar 10, 2015 | 11:19 am
  #28  
CLEguy
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Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
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Originally Posted by JBauer
i have an existing reservation here for march 24-25. I've been contacting Plat concierge to get my Plat number in and get it turned into an SPG confirmation code. They are clueless and don't know what to do. Keep saying they need my SPG confirmation number, but, alas, that's what I don't have (I have the original hotel confirmation).

just sad and helpless.
Why not do it on check-in?
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