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Thread: Royal Palm South Beach Miami, A Tribute Portfolio Resort [Master Thread]
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Old Mar 10, 2015 | 11:13 am
  #27  
JBauer
15 Years on Site
 
Join Date: Feb 2007
Location: Malibu, CA
Programs: AA CK / Marriott Worthless Ambassador
Posts: 1,168
i have an existing reservation here for march 24-25. I've been contacting Plat concierge to get my Plat number in and get it turned into an SPG confirmation code. They are clueless and don't know what to do. Keep saying they need my SPG confirmation number, but, alas, that's what I don't have (I have the original hotel confirmation).

just sad and helpless.
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