Originally Posted by
beltway
Update on this: I reported the issue to Chase's Twitter rep, who gave idiotic on how to address the problem. Instead, we unlinked my Freedom card from my DW's account and, after a suitable wait (see below), successfully requested a transfer (thereby re-linking the Freedom).
I ran into the same problem today and stumbled upon this thread. I have four relevant Chase logins:
1. My personal
2. My business
3. Wife's personal
4. Wife's business
I wanted to move some points from #4 to #1, but couldn't, presumably since #1 (my personal) is already linked to #2 (my business). There are currently no points in Account #3.
So I transferred the points from #4 to #2, in the process creating a linkage between my wife's and my personal cards.
Then I transferred the points from #2 to #1 (an already saved linkage) with no issue.
Bit of a pain, and it would be nice if they let you (a) link a card between your own accounts AND your spouse's or at least (b) provide a meaningful error message ("The account you are transferring the points into is already linked to another Chase Ultimate Rewards account. Please choose another account to transfer the points into, or unlink that account by following the directions below, wait 24 hours, and then come back to this page to combine your points.")