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Thread: The Definitive B/E on JFK-LAX route did not have lie flat seats as advertised thread
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Old Mar 9, 2015 | 8:07 pm
  #230  
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Originally Posted by LaserSailor
Expecting comp for not getting lie flat, reasonable.

Expecting full refund for not getting lie flat, unreasonable.

Obviously, company should be some fraction of fare paid and no more than the delta between the lowest coach fare available at time of booking and the actual fare.

Half the refund should be forfeit for confirmed FT whiners.
^^
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