I took a job west of New Haven in January so I've been spending way too many nights in hotels in the area. My preferred hotel has been a Hyatt Place in Shelton but as an SPG Platinum Ambassador I decided I really should spend some nights with SPG since I'm trying to achieve Lifetime Platinum. Sadly this hotel is the only option in a 20 mile radius so I booked a week here recently.

Overall I also cannot share etsmyers enthusiasm for the Four Points. Don't get me wrong, overall it is a functional decent place to stay but IMHO it does have the following issues:
- a strange location somewhat off the beaten path down an industrial warehouse road
- the lobby is indeed renovated but I think it is very strange that they leave all the doors to the conference/meeting rooms (which are directly accessible from the lobby) open. Why would you want all those doors open showing everyone that walks by empty rooms with table and chairs?
- hallways to the rooms were dreary and dingy
- I too got a __32 suite but I wasn't as impressed. Evidently they did not replace all the furniture in the suites when they renovated even though they should have. My bed needed replacing and felt like it was leaning or lopsided.
- hallways were very noisy
- the week I stayed there it was very snowy and the hotel did not do a good job at snow removal. Parking lot barely plowed and area right in front of door was never really cleaned or salted.

Positives:
- friendly staff
- good room housekeeping staff as pointed out
- good strong wifi in the room

Overall it is a functional hotel but I would not go out of my way to stay there. I'm actually choosing to stay with Hyatt even though I would like to stay with SPG in the area since driving daily from Hartford to my job to pick another SPG property is too far.