Same here. Usually I'll write a complaint (if they don't honour a confirmed booking) and get some sort of compensation.

It's a hassle, but more like the principle. I've had a case where I've had a flight booking with Ebookers and a separate hotel booking (had a overnight at the transit point on that very flight) - 4 days before departure, the airline apparently cancelled the late-evening flight, and Ebookers contacted me about it. Told them to put me on the early-morning flight next day (that was still making the connection the my longhaul) - they refused, wanting to put me on the earlier afternoon flight which would have been extremely uncomfortable for me.

They refused to change to next-days flight, stating that the airline told them that they won't do that. I smelled a lie from their part, went to the airline in question, got an extremely helpful and friendly service from them, quickly confirming me on next-days morning flight, including the confirmation that Ebookers never contacted them about my change wish.

As the hotel I had booked before was no longer needed anymore, I contacted Ebookers about it, and told them I won't pay that night (the free cancellation period by now was over by a few hours, as they delayed everything with their behaviour) - stating that it was their fault, they lied to me regarding the flight/airline willingness, and that I might consider not to use them anymore. Don't know if they checked my "business" with them (about 50k€ in the last 5 years all together) or if they would have done it in any case, but they waived the hotel night.

It was a long process, but in the end, I had the much better early-morning flight (which was originally 200€ more than the late-night one, reason why I booked like this originally) and didn't required the hotel anymore, plus my Karma must have been positive, as I scored an OpUp on the long haul

ok, that went very much off topic. But to come back on topic, a similar experience was with Ctrip about 6 or 7 years ago.. Air China cancelled a flight, I asked to be put on the earlier flight instead. They said "can't do, we refund you the money of the flight booked, please book yourself a new flight" - given it was 2 days before departure, I was extremely pissed - till I noticed that the earlier flight (it was a domestic within China) had discounted F availability for 100 RMB less than what I paid for the flight (in Y) originally..

Sometimes, it's not the worst thing when a hotel/flight gets cancelled, especially when it was a non-canc rate, and there are better/cheaper options now to book.

And if not, and the cancellation makes you having to pay more, a complaint often makes you even. So, not every "bad" news is in fact bad