Originally Posted by
zrs70
Can someone remind me....
If a flight is changed from United Express to United, that can trigger a refund, as it is a change of carriers, regardless of flight time. Right?
That it is my understanding. I also recall reports of having to escalate such a request to the supervisory level, wait months to not receive repayment and then file a DOT complaint to get the matter resolved. Hopefully, you'll have to pass through fewer stations of the cross to get what you are (over)entitled to.
