Originally Posted by danfromsanfran

Went to WM today to load 2.5k VGC, clerk took my info as usual then when I said to her that usually other clerks have split the transaction into 1k + 1k + 500 she said this was no longer able to be done...she had just taken a class on it (?). In any event she did try to load my card with 1k anyway, the computer spit out an immediate error 51. She said this meant I had to call Amex, the problem was on their end. Exit line, call Amex, after painful process of getting a human being on the line (incidentally does anyone know a good means of quickly getting to a CSR with BB besides repeatedly saying "agent" to the oh too cheery and repeatedly apologetic female computerized voice?), then excruciating identity verification, told the CSR I wanted to load with debit at WM, she put me on hold for about 5 minutes and said new policy was could only load $500 per swipe but could still do 5k/month and 2.5k/day.

Back into line, spoke to new cashier, she took my info (again) told her that I wanted to load 2.5k but to make sure each transaction for only $500. She did this and there were no problems.

Hope this helps.