Middle name muddle
A bit of a cautionary tale for MPO members with middle names.
I rang CX to make a Y+ booking this morning and when they asked for my full name, I absentmindedly gave them my full name including middle name. I don't usually use my middle name in flight bookings but the CX agent told me that if my middle name was on my passport (which it is) it should probably be on my ticket. Fine, I said, whatever...
Until I went to the MPO website to apply for a redemption upgrade. Turns out MPO doesn't have my middle name and the system doesn't recognise me as a member of my own redemption group!
So now I have to email MPO with a scan of my passport and ask them to please include my middle name in my MPO membership. And presumably now my middle name will need to be on all future bookings, lest MPO fail to recognise me without my middle name. :headslap:
Of course it seems like it would be easier to just take my middle name off my ticket but apparently that's completely impossible.
Honestly I would have renounced my middle name if I'd known it would be this much trouble. Or changed it to "Danger".