Originally Posted by davie355

Last month I ordered farfalle pasta online for takeout. Five minutes after I ordered, the owner called me to say he was out of farfalle but had penne.

A couple of weeks ago I ordered a calzone for delivery. My receipt said I would receive delivery in 35-60 minutes. After 90 minutes I called the restaurant and they said they would deliver "soon" which turned out to be 10 minutes later.

Last week I ordered Pizza Hut for carryout. I was quoted 30 minutes but waited 50 minutes for a single box of pasta and breadsticks.

Tonight at 5:00 I ordered chicken wings for pickup at 5:40. I arrived at the restaurant at 6:00 to be told my order was not ready yet. It was ready 10 minutes later -- and missing ranch sauce for the side of celery.

I received a verbal apology from everyone but no compensation from anyone. Do I expect too much?

For the farfalle, I mentioned the issue in a Yelp review. For the calzone, I filed a credit card chargeback, reasoning that I had agreed to a specific delivery window and they failed to deliver as promised. For Pizza Hut, I wrote into customer service and received a coupon for a free large 3-topping. For the wings, I wrote into customer service 10 minutes ago and expect some sort of coupon or refund.