FlyerTalk Forums - View Single Post - Skipped Over for / Lost Upgrade: "Late to Gate", Upgrades Already Processed
Old Mar 4, 2015, 8:41 pm
  #74  
gemac
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Originally Posted by vasantn
Too many holes in the story. This would require that the OP did not request upgrades until getting to the airport, and then requested just one for himself. Unusual set of circumstances, to say the least.
It does seem that the more reasonable course of action would have been to split the PNR at the time of booking and to request the upgrade then. That is what I would have done, and in my experience it is what most EXPs would have done. What seems clear to me at this point is that the OP should have asked to be split off of the PNR when asking the check-in agent to add him to the upgrade list. Absent OSO, there is very little downside to splitting.
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