FlyerTalk Forums - View Single Post - What is the actual policy for reaccom to other carriers when on a ticketed R ticket

Mar 4, 2015 | 2:25 pm

#10

J.Edward

Join Date: Oct 2004

Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.

Programs: (ಠ_ಠ)

Posts: 9,077

A UA Upgrade Should Carry to: AC / LH* / LX / SN / OS / NH

Quote:

Originally Posted by jumpingenes

Quote:

Originally Posted by kb1992

Quote:

Originally Posted by Hartmann

I've spoken with a number of different agents and the policy seems to be:

If you are being rebooked on a Star partner, the biz class upgrade should be kept intact.

If you are being rebooked on a non-Star partner, you will be rebooked in coach and your instrument or miles returned.

I've never heard that before.

This has been my understanding and my experience, provided the upgraded had already been confirmed.

I believe UA will preserve the upgraded ticket within their JOINT VENTURE / ATI partners (all of which happen to be *A). However, rumor is that some are nastier than others at accepting an upgraded ticket (I'm looking at you, LH ಠ_ಠ ) even though the policy is to accept the upgraded ticket.

So said another way, the policy - as I understand it - is that one's upgrade ~~will be~~ should be preserved on:

The A++ JV with:
AirCanada (AC)
Lufthansa Group (LH/LX/SN/OS)*

As well as ANA (NH) who UA works with under a JV for the Pacific

*assuming LH decides to follow the rules and accept the ticket.

Now, that's not to say UA would not re-acomodate a passenger in the same (upgraded) cabin on other carriers, it's just that it's not the default policy.

Reply